International GmbH attaches great importance to the
privacy of your personal data. It is important for us to
inform you which personal data is collected, how it is
used and what design options you have in this respect.
Where can I find the information that is important
privacy notice provides an overview of the points
that apply to the processing of your data in this web
portal by T-Systems. Further information, also on data
privacy in special products, can be found at https://www.telekom.com/de/verantwortung/datenschutz-und-datensicherheit/datenschutz.
Who is responsible for data processing?
should I contact if I have any questions about data
privacy at T-Systems?
data controller is T-Systems International GmbH,
Hahnstraße 43d, D - 60528 Frankfurt am Main. If
you have any questions, please contact our customer
service or our data privacy officer, Dr. Claus D.
Ulmer, Friedrich-Ebert-Allee 140, 53113 Bonn,
What rights do I have?
have the right,
access by the data subject, the
purposes of processing, any recipients of the data,
the planned storage period (Art. 15 GDPR);
request the rectification or addition of
incorrect or incomplete data (Art. 16 GDPR);
- to withdraw a
given consent at any time with effect for the future
(Art. 7 para. 3
object to data
processing which is to be carried out on the basis of
a legitimate interest for reasons arising from your
particular situation (Art. 21 para. 1
- to erasure data
in certain cases within the framework of Art. 17 GDPR -
in particular if the data are no longer required for
the intended purpose or are processed unlawfully, or if
you have withdrawn your consent in accordance with
above (c) or have declared an objection in accordance
with above (d);
certain conditions, to demand the restriction of
data processing insofar as deletion is not
possible or the obligation to delete is in dispute
(Art. 18 GDPR);
you can receive the data that you have provided to us
in a common machine-readable format such as CSV and,
if necessary, transfer it to others (Art. 20 GDPR;)
competent supervisory authority about data
processing (for telecommunications contracts): Federal
Commissioner for Data Privacy and Freedom of
Information; otherwise: State Commissioner for Data
Privacy and Freedom of Information North
Who does T-Systems pass on my data to?
contract processors, i.e. companies
that we entrust with the processing of data within the
legally prescribed framework, Art. 28 GDPR (service
providers, vicarious agents). T-Systems remains
responsible for the privacy of your data even in this
case. We commission companies in the following areas in
particular: IT, sales, marketing, finance, consulting,
customer service, human resources, logistics, printing.
cooperation partners who provide
services on their own responsibility for you or in
connection with your T-Systems contract. This is the
case if you commission services from such partners from
us or if you consent to the involvement of the partner
or if we involve the partner on the basis of a legal
legal obligation: In
certain cases we are legally obliged to transmit
certain data to the requesting state authority.
Where will my data be processed?
data will be processed in Germany and other European
countries. If, in exceptional cases, your data is also
processed in countries outside the European Union
(i.e. in so-called third countries), this will happen
if you have expressly consented to this or if it is
necessary for our provision of services to you or if
it is provided for by law (Art. 49 GDPR). In addition,
your data will only be processed in third countries if
certain measures have been taken to ensure that an
appropriate level of data privacy exists (e.g. the EU
Commission's adequacy decision or so-called suitable
guarantees, Art. 44 et seq. GDPR).
data is collected, how is it used and for how long
is it stored?
you visit our web pages, the web server temporarily
records the domain name or IP address of your computer,
the client's file request (file name and URL), the http
response code and the web page from which you are
visiting us. The logged data is used exclusively for the
purposes of data security, in particular to prevent
attempts to attack our web server (Art. 6 Para. 1 f
GDPR). They will neither be used for the creation of
individual user profiles nor passed on to third parties
and will be deleted after 7 days at the latest. We
reserve the right to statistically evaluate anonymous
personal data, such as your name, address, telephone
number or e-mail address, is not collected unless you
provide this information voluntarily.
Is my usage behaviour evaluated, e.g, for advertising,
and Definitions: We
want you to enjoy using our websites and our products
and services. Below you will find general information
about the purposes and techniques. You will then have
the opportunity to object.
(Art. 6 para. 1 a GDPR / §15 para. 3
German Teleservices Act)
measurement the aim
of reach measurement is to statistically determine the
usage intensity and the number of users of a website as
well as to obtain comparable values for all connected
offers. At no time are individual users identified.
Your identity is always protected.
files that are stored on your computer. This allows you
to detect when you repeatedly visit web pages from the
cookies that are only stored on your computer for the
duration of an Internet session and are required for
transactions (e.g. for logging in or processing a
purchase). They contain only one transaction ID.
certain offers, we use persistent
cookies that are stored on your computer for
future sessions. In this case we will inform you about
the storage time of the cookie.
signed in -
If you sign in with your email address or mobile phone
number and password, your browser will remember this
information. Once you check the box, you don't have to
log in every time you want to use your Telekom account.
However, you will be asked to re-enter your password if
special personalised services request it.
pixels are usually only 1×1 pixel sized images
and are transparent or created in the color of the
background so that they are not visible. If a web page
containing a measuring pixel is opened, this small
image is downloaded from the provider's server on the
Internet, where the download is registered. Thus the
provider of the process can see when and how many users
requested this measuring pixel or visited a website.
Furthermore, the provider can determine whether
browser information, operating system, screen
resolution can be recorded. Usually this function is
pixel is still used.
are used to call up the application and transfer the
collected parameters to the respective service
provider/measuring pixel provider.
these web pages used techniques and their purposes:
Technique and, if
applicable, storage period
the websites http://www.meine-cookies.org/
can read more information about cookies and the
individual providers. You also have the opportunity to
object to usage-based online
advertising by individual companies or by all companies
at http://www.youronlinechoices.com/de/praferenzmanagement/. We
have voluntarily subjected ourselves to the
self-regulation of the German Data Privacy Council